1. About Us

Welcome to Ditty Diva! These Terms and Conditions govern your use of our website and products. By accessing or purchasing from this site, you agree to these terms. If you do not agree, please do not use our website.

Ditty Diva is owned and operated by Steph Robson, based in the United Kingdom. If you have any questions, you can contact us at steph@dittydiva.co.uk.

2. Use of Website & Products

This website provides handmade goods, physical and digital products including stationery, homeware, and printable downloads for personal use only unless otherwise stated.

• You must be at least 18 years old or have parental consent to make purchases.
• By using this site, you confirm that all information you provide is accurate and up to date.

3. Intellectual Property

All content, including surface patterns, designs, logos, copy, and artwork, is owned by Ditty Diva and protected by UK copyright law.

You may NOT:

• Resell, redistribute, or modify our designs for commercial use without permission.
• Share purchased digital files with others.
• Use our content for business or resale purposes without written consent.

4. Orders & Payments

Digital and physical products are sold through secure third-party platforms such as Etsy, Shopify, or Gumroad (where applicable).

• Prices are listed in GBP (£) and may change at any time.
• Payment must be completed before any product is shipped or made available for download.

5. Refund & Cancellation Policy

Due to the nature of our products (digital downloads and made-to-order items), we generally do not offer refunds or exchanges unless the item is faulty.

If you encounter an issue, please contact us at steph@dittydiva.co.uk within 7 days and we’ll do our best to help.

6. Limitation of Liability

We make every effort to ensure our products and website are accurate and reliable. However, we are not responsible for any technical issues, damages, or losses resulting from using our products or services.

This site may include links to third-party services (e.g., Gumroad, Etsy). We are not responsible for their content or policies.

7. Data Protection & Privacy

We process personal data in accordance with the UK GDPR and our Privacy Policy. You have the right to access, modify, or delete your data at any time by contacting us.

8. Governing Law

These Terms and Conditions are governed by and interpreted under the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the English courts.

9. Changes to These Terms

We may update these Terms and Conditions at any time. Continued use of the site signifies acceptance of any changes.